Bewertung
2,9
Durchschnittlich · von 5 Sternen
Bekleidungsgeschäftbeyondnine.co.uk
Beyond Nine Erfahrungen
2,9von 5 · Durchschnittlich
Nicht beansprucht Beanspruchen Antwortet zügig
Stimmen
100
56 in den letzten 12 Monaten
Bekleidungsgeschäft
31%
Anteil 5-Sterne-Bewertungen
Bewertungen (100)
56 in 12 MonatenIhre Stimme
Erfahrung zu Beyond Nine schreiben
Kyla Boakes
Verifizierte Bewertung
Outstanding Customer Service
Ordering from Beyond Nine is by far the best customer service experience I’ve ever had. When the dress I ordered for my holiday arrived and fitted too large, I was so saddened to have to return it thinking a smaller size couldn’t possibly arrive within the two days before leaving. However, after contacting Beyond Nine customer service just to ask, they ensured a smaller size was posted out straight away which did arrive in time for my trip. I wore it most days it was so comfortable and not to mention gorgeous! So very pleased and impressed!
0
Mrs Jessica Mezger
Verifizierte Bewertung
Beyond Nine could have a wonderful…
Beyond Nine could have a wonderful clothing line for women whose size and shape fluctuates, reintroducing style and trendy shapes back into their wardrobe. But it is being spoiled by excessive advertising, inflated pricing, poor quality materials, poor relationships with their suppliers and really bad customer service. Consumers think they are avoiding fast fashion by being sold quality, well-made clothing that is supposed to last a year. My two jumpsuits have had several issues with them. I tried to resolve it with customer service but they stopped answering emails. I am really disappointed in what I’ve been sold and that’s why I’m writing a review here. I would not buy again!
0
Claire James
Verifizierte Bewertung
Mabel Linen Trousers- Poor Quality
**edited to add** following Beyond Nine’s contact below, I contacted them and they have offered to provide a further replacement. I’ve gone for some jeans to replace the linen Mabels, hopefully they will be more hard wearing. I bought a pair of Mabel linen trousers which I absolutely loved. They wore through in the bum/groin after less than a year with most of that time being winter when I didn’t wear them. I was told that the issue does happen but usually where the trousers had been subjected to excess friction, like cycling. That wasn’t the case for me, I’d mostly worn the trousers around the house and for the school run (short walk). I complained to customer services and the told me they would replace them but if the same issue happened they wouldn’t replace/refund again. Given that I hadn’t subjected the trousers to ‘excess friction’ I thought I’d give them the benefit of the doubt and take the chance. Lo and behold, just over a year later the same thing has happened again. I’ve not contacted beyond nine as there doesn’t appear to be any point given their previous email. It does seem ridiculous to me that they’re selling trousers for £130+ that can’t be worn for more than a few months without wearing through. I won’t be buying anything else from them, which is a shame.
0
Louise Butterworth
Verifizierte Bewertung
Terrible experience
I ordered two pairs of trousers from Beyond Nine. Both were lovely but did not suit me. I returned both, in the condition they arrived in, within time. I received only half a refund and despite several emails and attempts to contact them on social media I have had no response and I am being charged £129 for trousers I did not keep. Terrible customer services. Really dissapointed
0
Fiona Pattison
Verifizierte Bewertung
Beware their clothes shrink!
Beware their clothes shrink! Had bought two tops over the last year and was convinced they had shrunk. Contacted customer service and was told to expect 5% shrinkage. This is hidden in the small print and on the reverse of the care label. After a lot of emails was offered a refund on just one on the condition that I return it first (don't know what they're going to do with it!). For a BCORP company who markets themselves on sustainability this seems crazy to sell expensive clothes that will only be wearable before washing. The customer service has been one of the worst I've experienced. No apology for the inconvenience - rather saying I shouldn't be washing the clothes - just spot cleaning them!
0
Die Akte
Antwortet zügig
Typische Antwortzeit unter 7 Tagen. Beantwortet 93 % der negativen Bewertungen.
Alternativen zu Beyond Nine
Bekleidungsgeschäft-Ranking →Häufige Fragen zu Beyond Nine
Ist Beyond Nine seriös?
Beyond Nine erreicht aktuell 2,9 von 5 Sternen aus 100 unabhängigen Bewertungen — Gesamturteil „Durchschnittlich“. Zur Einordnung: der Firmensitz (Beyond Nine, Unit F02, Parkhall Business Centre, 40 Martell Road, SE21 8EN London, GB) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Beyond Nine?
Kundinnen und Kunden bewerten Beyond Nine im Schnitt mit 2,9 von 5 Sternen („Durchschnittlich“) auf Basis von 100 Bewertungen. 56 davon stammen aus den letzten 12 Monaten.
Wo hat Beyond Nine seinen Sitz?
Beyond Nine hat seinen Sitz in Beyond Nine, Unit F02, Parkhall Business Centre, 40 Martell Road, SE21 8EN London, GB. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu Beyond Nine gibt es?
Die bestbewerteten Anbieter in der Branche Bekleidungsgeschäft sind TeePublic (4,7 von 5), LightInTheBox (1,4 von 5), QVC UK (4,0 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Beyond Nine beansprucht?
Nein. Das Profil von Beyond Nine ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Beyond Nine hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Beyond Nine auf Bewertungen?
Beyond Nine: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.
Kann Beyond Nine negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.