Barberly Erfahrungen

4,7von 5 · Hervorragend

86 Bewertungen

Nicht beansprucht Beanspruchen Antwortet zügig

Bewertung schreiben Website besuchen

Bewertung

4,7

Hervorragend · von 5 Sternen

Stimmen

86

23 in den letzten 12 Monaten

Softwareanbieter

86%

Anteil 5-Sterne-Bewertungen

Bewertungen (86)

23 in 12 Monaten

Ihre Stimme

Erfahrung zu Barberly schreiben

Matthew Derengowski

Schweiz · 22. August 2026

Verifizierte Bewertung

UK businesses DO NOT USE

UK businesses - DO NOT USE! We're currently faced with the monumental task of moving all our data over to another app and changing client behaviour because there's apparently no fix. We joined Barberly a little over a year ago and at first were very impressed. But in around November of last year we started experiencing customers coming in an hour early due to receiving an appointment reminder to this end. Obviously this causes major disruption to our calendar. We have reported this to Barberly innumerable times. We have been told alternately to 'prove it', that's it's the customer's problem, that it's fixed, and that they're sorry a mistake was made with the fix. The current word is that it can't possibly still be happening and we should 'prove it'. As if we might have made the whole saga up for a laugh. Basically the problem is something to do with it not being a UK run app and us operating daylight saving. It doesn't happen for all customers but for those that don't have completely up to date calendar integration it's an issue and that's not good enough for us. We're not super technical so can't really understand where the necessary integrations are going wrong, all we know is that we regularly get customers arriving an hour early. I have been really disappointed with the response to this issue since it basically amounts to the app not operating for our customers. It appears that I have been emailing the COO, I think it must be a very small company, but he's been extremely dismissive about the magnitude and impact of the problem. As if I'd need to PROVE a technical issue which has happened recurrently over many months. This app may work well in other countries but I definitely wouldn't recommend it for those in the UK.

22. August 2026

Barberly

Antwort des Unternehmens · 22. August 2026

We’re sorry to see this review, particularly as it gives the impression that Barberly has a general issue operating in the UK, which is simply not the case. We currently work with more than 500 barbershops in the UK, and yours was the only business to report this specific issue. When it was originally reported, we investigated it and identified a problem related to how calendar (.ics) files could be interpreted by certain older or outdated calendar applications when handling UK daylight saving time. The appointment and reminder times sent by Barberly were correct, but in some cases the calendar application could display the imported event using a different timezone interpretation. We made changes specifically to address this approximately three months ago. When you contacted us again several months later saying that it had happened again, we did not dismiss the report or say that you had made it up. We asked for the details of the affected appointment/customer so that we could investigate what had happened in that particular case. Unfortunately, we never received those details, so there was no technical information available for us to reproduce or investigate the new report. We completely understand that even one customer arriving at the wrong time is disruptive. At the same time, when a technical issue cannot be reproduced and is not occurring across other UK businesses using the same system, we do need information about the affected appointment to determine whether the cause is Barberly, the customer’s calendar application, an old calendar event, or something else. Asking for that information is part of investigating the issue, not asking a customer to “prove” that they are telling the truth. We remain happy to investigate any current example if the requested details are provided. We also want to clarify for anyone reading this review that this is not a known general daylight-saving or timezone issue affecting Barberly customers in the UK.

Craig

Schweiz · 9. August 2026

Verifizierte Bewertung

Great product

9. August 2026

customer

Schweiz · 16. Juni 2026

Verifizierte Bewertung

Veloce è affidabile

16. Juni 2026

The Barbers

Schweiz · 11. Juni 2026

Verifizierte Bewertung

Best app for barbershops around

Best app for barbershops around. This app has quadrupled my customer base. It's grown my business from one failing shop to two successful shops in less than four years. It's also priced so much better than the competition you would be a fool not to try it out.

11. Juni 2026

customer

Schweiz · 11. Juni 2026

Verifizierte Bewertung

It’s too early to have any constructive…

It’s too early to have any constructive suggestions. Will reach out within the year.

11. Juni 2026

Die Akte

Softwareanbieter CRM-Anbieter Softwareunternehmen

Antwortet zügig

Typische Antwortzeit unter 7 Tagen. Beantwortet 100 % der negativen Bewertungen.

Alternativen zu Barberly

Softwareanbieter-Ranking →

Häufige Fragen zu Barberly

Ist Barberly seriös?

Barberly erreicht aktuell 4,7 von 5 Sternen aus 86 unabhängigen Bewertungen — Gesamturteil „Hervorragend“. Zur Einordnung: der Firmensitz (Hertensteinstrasse 51, CH-6004, 6004 Lucerne, Schweiz) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.

Wie bewerten Kunden Barberly?

Kundinnen und Kunden bewerten Barberly im Schnitt mit 4,7 von 5 Sternen („Hervorragend“) auf Basis von 86 Bewertungen. 23 davon stammen aus den letzten 12 Monaten.

Wo hat Barberly seinen Sitz?

Barberly hat seinen Sitz in Hertensteinstrasse 51, CH-6004, 6004 Lucerne, Schweiz. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.

Welche Alternativen zu Barberly gibt es?

Die bestbewerteten Anbieter in der Branche Softwareanbieter sind TotalAV (4,2 von 5), TeamViewer (4,8 von 5), Plugin Boutique (4,2 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.

Ist das Profil von Barberly beansprucht?

Nein. Das Profil von Barberly ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Barberly hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.

Antwortet Barberly auf Bewertungen?

Barberly: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.

Kann Barberly negative Bewertungen löschen lassen?

Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.

Wo ist Barberly im Handelsregister eingetragen?

Öffentliche Registerdaten zu Barberly (Lucerne) sind über das Zefix einsehbar.

Wir löschen keine Bewertungen.

Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.

Erfahrung teilen Zur Startseite