Bewertung
1,6
Mangelhaft · von 5 Sternen
Finanzinstitutbankofamerica.com
Bank of America Erfahrungen
1,6von 5 · Mangelhaft
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
265
217 in den letzten 12 Monaten
Finanzinstitut
10%
Anteil 5-Sterne-Bewertungen
Bewertungen (265)
217 in 12 MonatenIhre Stimme
Erfahrung zu Bank of America schreiben
Araya Sanite
Verifizierte Bewertung
I am extremely disappointed with…
I am extremely disappointed with Bank of America and how they handled my hotel dispute. I trusted my bank to properly investigate the situation and protect me from an unfair charge. We canceled the hotel reservation, disputed the charge, and provided Bank of America with all the proof and documentation we had. Despite everything we submitted, it feels like our evidence did not matter. The money was initially credited back, but later Bank of America reversed the credit and gave the money back to the hotel. I feel completely unprotected as a longtime customer. When a customer provides documentation showing why a charge is being disputed, I expect the bank to carefully review that evidence and stand behind its customer when appropriate. This experience has caused me significant stress and financial hardship. I am extremely disappointed that after providing all of our evidence, Bank of America still decided against us. I am asking Bank of America to reopen and properly review this dispute and explain exactly why our evidence was rejected.I am extremely disappointed with Millennium Hotel Broadway Times Square and how they handled my reservation. I booked this hotel in June because I needed to take my daughter back to college in New York. My reservation was for August 29-31. When I booked, I understood the cost to be about $745, but the amount later became approximately $965. On top of that, there was an additional nightly hotel fee. The most upsetting part is the cancellation. When I made my reservation, the information I received showed that I could cancel until August 7. I actually canceled only about ONE WEEK after making the reservation in June--almost two months before my scheduled stay. Despite this, they told me the reservation was nonrefundable and kept my money. I had to cancel because I am fighting cancer and my circumstances changed. I explained my situation, but I felt that there was no compassion or reasonable consideration given to what I was going through. I even disputed the charge through Bank of America, but the dispute was denied and the money was taken back. I never stayed at this hotel. I canceled far in advance, and I believe a customer should be able to rely on the cancellation information provided when making a reservation. In fact, the hotel's own website currently tells customers that cancellation policies vary and that they should refer to the reservation confirmation received at the time of booking. This experience added unnecessary financial and emotional stress during one of the most difficult times of my life. I paid hundreds of dollars for a hotel room I never used. Please be very careful when booking here. Read the cancellation terms, take screenshots, save every confirmation, and make sure you understand exactly what is refundable before paying. I hope management will reconsider my situation and return the money that I paid for a stay I canceled months in advance. don't think Bank of America to protect you from a fraud after we been with them for 30 years they work for a big person the scammer they will give them back your money.
0
Joann reville
Verifizierte Bewertung
The thoroughly dedicated customer service employee
I have been dealing😭with a number of staff at Bank of America in West Seneca for several weeks now trying to straightout major problems with my insurance carrier nationwide many of the staff have assisted me but one in particular has been an absolute godsend her name is Rebecca Gruver and she's an officer financial center manager also Sabrina Bryant I wake up in the morning dreading what my insurance carrier is going to do next they always help me to resolve the problem and lately it getting to the point of ridiculous on the other end they are very patient and knowledgeable in bank procedures It really allows me to I can't say enough about there professionalismtake a breath and focus on what is going on she sits at the front desk and always is ready to help customers with there problems kudos to this bank just want the higher ups to know they are really on the ball
0
Steve Hall
Verifizierte Bewertung
I would give BofA 0 stars if possible…
I would give BofA 0 stars if possible to try to save people from added stress and wasted time which none of us need these days. Obviously, if you look at their review rating it’s not a great bank. The issues are many but to sum them all up, they do not possess an EASY BUTTON for anything and really seam to enjoy saying NO. Don’t waste your time for personal or business banking. Look up banks that are easy to deal with and helpful with the best ratings. Good Luck!
0
Linda M Albarado
Verifizierte Bewertung
The Fall of Bank of America Fraud…
The Fall of Bank of America Fraud Department: Someone had easy access to my account and created a co-joint account. That person ended up opening several life Insurances posing as my "child". Bank of America is completely responsible for putting my life on risk. Not content with that, Bank of America determined that an unknown merchant's bill belongs to me, even though, Bank of America had knowledge of the IDENTITY THEFT. UNPROFESSIONALS! You do not have "Cache" or "High Class". Now I see why lowest criminals made you the Favorite Bank to "BREACH".
0
Janice Murphy
Verifizierte Bewertung
I just got information that Bank of…
I just got information that Bank of America is going to shut down and I’m getting my money out and anyone else banking with them should too
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
Alternativen zu Bank of America
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Ist Bank of America seriös?
Bank of America erreicht aktuell 1,6 von 5 Sternen aus 265 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: der Firmensitz (Neue Mainzer Str. 52, 60311 Frankfurt am Main, US) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Bank of America?
Kundinnen und Kunden bewerten Bank of America im Schnitt mit 1,6 von 5 Sternen („Mangelhaft“) auf Basis von 265 Bewertungen. 217 davon stammen aus den letzten 12 Monaten.
Wo hat Bank of America seinen Sitz?
Bank of America hat seinen Sitz in Neue Mainzer Str. 52, 60311 Frankfurt am Main, US. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu Bank of America gibt es?
Die bestbewerteten Anbieter in der Branche Finanzinstitut sind Klarna (4,4 von 5), Revolut (4,7 von 5), Freecash (4,8 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Bank of America beansprucht?
Nein. Das Profil von Bank of America ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Bank of America hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Bank of America auf Bewertungen?
Bank of America: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Bank of America negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.