Bewertung
1,3
Schlecht · von 5 Sternen
First Abu Dhabi Bank PJSC Erfahrungen
1,3von 5 · Schlecht
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
100
100 in den letzten 12 Monaten
Bank
4%
Anteil 5-Sterne-Bewertungen
Bewertungen (100)
100 in 12 MonatenIhre Stimme
Erfahrung zu First Abu Dhabi Bank PJSC schreiben
Joaquim Gonsalves
Verifizierte Bewertung
Note rcvd from one ATM machine rejected by another machine at the same branch!
I withdrew a 100dhm note just now from FAB's Bur Dubai branch ATM from another card I had and within a few seconds the same note was rejected by multiple machines at the same branch while the source machine itself had an unexplained disabled Cash Deposit feature. How the hell do your own stupid machines reject a note that it's neighboring machine itself gave me in the first place?
0
Rochel
Verifizierte Bewertung
I am extremely disappointed with my…
I am extremely disappointed with my experience with FAB. I was contacted by an agent who spoke very quickly about insurance and did not clearly explain that I would be charged AED 1,000. The amount was later deducted from my account without my fully understanding or expressly agreeing to it. I went to the main branch to seek assistance and explained that I was pregnant, experiencing bleeding, and under significant stress because of this situation. I also informed the staff that I needed to travel to the Philippines the following week. The representative assured me that the AED 1,000 would be refunded to my account, even while I was in the Philippines. However, I never received the refund, and no proper resolution was provided. I am therefore formally requesting an immediate refund of the full AED 1,000, together with written confirmation of when the refund will be processed and credited to my account. After closing my account, I have continued to face difficulties obtaining my clearance letter. I requested it on August 20 and was initially informed that processing would take five days. However, after following up by email, I was told that I would only be notified on September 11 once it was completed. This is an unreasonably long delay and has affected my loan processing. I request that FAB issue my clearance letter immediately and provide written confirmation of its release without further delay. I also request a detailed written explanation regarding the unauthorized or inadequately disclosed AED 1,000 charge, the failure to process the promised refund, the delay in issuing my clearance letter, and the steps FAB will take to prevent similar incidents from occurring. In addition, I request fair compensation for the distress, inconvenience, time lost, and financial and administrative delays caused by this matter, particularly given that I was pregnant, experiencing bleeding, and required urgent financial support and peace of mind. I feel that I was not treated fairly or transparently, and I am deeply disappointed by the lack of accountability and support. Customers, especially vulnerable customers such as pregnant women, should not be pressured, misled, or left without assistance when they urgently need their money. I hope FAB reviews this complaint seriously, processes the refund immediately, issues my clearance letter without further delay, provides a complete written explanation, and offers appropriate compensation for the distress and delays caused. I also expect FAB to investigate the conduct of the agent and take appropriate action to ensure that vulnerable customers are treated fairly and transparently.
0
Minhaj Mohammed
Verifizierte Bewertung
If i could give minus star i would have…
If i could give minus star i would have given. The way they handle customers. Since May-2026 i have been following for my complain and till date still not close.
0
Mohamed abd Elazem
Verifizierte Bewertung
Unresolved Pending Application Causing Delays
I submitted an application on July 24, 2026 (Ref No. ETBISLCC00053084). It has now been sitting in "Pending" status for nearly 20 days with zero resolution or updates. This prolonged delay is causing significant issues, as the pending request on the system is actively blocking my auto finance approval with another transaction. Customer support needs to step in and immediately resolve, reject, or clear this pending application so I can move forward. Extremely disappointing service.
0
Tasos Moschatos
Verifizierte Bewertung
Disappointing experience after 13 years of loyalty
After being a loyal customer with National Bank of Abu Dhabi (NBAD) and then with First Abu Dhabi Bank (FAB) for over 13 years, I am deeply disappointed with my recent experience. I have exclusively used this bank and transferred my salary here since January 2013 without ever having a payment delay or a bounced check. Despite maintaining a 746 credit score and a flawless repayment history, my AED 200,000 loan application was rejected. The bank’s internal decision-making was not consistent with my long-term record as a customer, and I expected better consideration for my over a decade of loyalty.
0
Die Akte
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Ist First Abu Dhabi Bank PJSC seriös?
First Abu Dhabi Bank PJSC erreicht aktuell 1,3 von 5 Sternen aus 100 unabhängigen Bewertungen — Gesamturteil „Schlecht“. Zur Einordnung: Unternehmenssitz: US. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden First Abu Dhabi Bank PJSC?
Kundinnen und Kunden bewerten First Abu Dhabi Bank PJSC im Schnitt mit 1,3 von 5 Sternen („Schlecht“) auf Basis von 100 Bewertungen. 100 davon stammen aus den letzten 12 Monaten.
Welche Alternativen zu First Abu Dhabi Bank PJSC gibt es?
Die bestbewerteten Anbieter in der Branche Bank sind Revolut (4,7 von 5), Western Union (3,8 von 5), WorldRemit (4,3 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von First Abu Dhabi Bank PJSC beansprucht?
Nein. Das Profil von First Abu Dhabi Bank PJSC ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann First Abu Dhabi Bank PJSC hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
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Kann First Abu Dhabi Bank PJSC negative Bewertungen löschen lassen?
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Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.