Bewertung
3,7
Gut · von 5 Sternen
3,7von 5 · Gut
Bewertung
Gut · von 5 Sternen
Stimmen
389 in den letzten 12 Monaten
Outlet-Center
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Jo
Awful customer support. No customer service contact number - you have to email. Auto response to email says they are too busy so there will be delays on responses. Takes them one week to reply to email then when you respond with the information requested it takes another week for them to respond again. My sons toniebox broke down within warranty and toniebox support was excellent with guidance and responses within 12 hours, however they deferred to babybirds as the retailer and now nothing is moving forward. Really disappointing.
TW
Absolutely appalling!!! Placed an order 3 weeks ago, item wasn’t available til mid September (this was only stated after ordering) asked for a refund as it was a gift for my daughter on August 21st. Then they said they could send me a different style out…constantly sending them emails for this delivery with reply’s taking days! Asked for a refund on many occasions again taking days to respond. And still waiting for a refund last response from them 2 days ago. Absolutely disgusting. Would avoid this company!!!
Lisa Taylor
Ordered a pushchair on the 13th of August from this company it’s now the 26th of August I still haven’t recieved it!!! I have emailed them no response I’m literally house bound with my 6 month old little girl as I have no pushchair to take her anywhere I can’t afford another one if I would of seen the reviews before I would never of ordered looks like I’m going to have to do a charge back with my bank absolutely disgusting scamming people that are buying items for baby’s!! UPDATE! was told they was pushing for cosatto to dispatch my order the next day that never happened chased baby birds back up ignored again successfully got a refund with my bank this morning!! Worst company I’ve ever had to deal with never again
Aideen Durnan
Would give no stars if I could, complete and utter fraud, I ordered furniture for a nursery, a month later after chasing them about where it was I was told the furniture isn’t delivered to Northern Ireland, I requested a refund, at this stage my daughter was born and we were just going to source the furniture here, I AM STILL WAITING ON MY REFUND, it’s £1000, they keep replying to my emails saying they’ll escalate my request and see if they can get the refund organised but I think they are literally just stealing my money. I have sent so many emails requesting information and the refund to be processed, I am going to report it to the consumer line next it’s actually criminal what they are . Stay as far away as you can
Harry L
I placed an order on 14th June for a travel cot, which had an advertised delivery time of 7 days. 15 days later, the item had still not been dispatched. I requested a refund at that point, but customer service refused and told me I would need to wait for delivery. When it finally arrived on 8th July, I refused delivery as instructed. Ever since, I have been given the runaround trying to get my money back. Customer service repeatedly tells me a refund will happen, but it never actually gets processed. I have now filed a chargeback with my credit card company as was left with no alternative. Please avoid shopping at Baby Birds. If you need to deal with customer service, you will get nowhere.
Typische Antwortzeit unter 24 Stunden. Beantwortet 71 % der negativen Bewertungen.
Baby Birds erreicht aktuell 3,7 von 5 Sternen aus 1.490 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: der Firmensitz (D2 Link Park, DT3 4FL Weymouth, GB) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Baby Birds im Schnitt mit 3,7 von 5 Sternen („Gut“) auf Basis von 1.490 Bewertungen. 389 davon stammen aus den letzten 12 Monaten.
Baby Birds hat seinen Sitz in D2 Link Park, DT3 4FL Weymouth, GB. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Die bestbewerteten Anbieter in der Branche Outlet-Center sind Pretavoir (4,5 von 5), Otrium (3,9 von 5), Secret Sales (4,1 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Baby Birds ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Baby Birds hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Baby Birds: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.