Bewertung
3,7
Gut · von 5 Sternen
Fahrzeug & Transportautodoc.co.uk
AUTODOC - Great Britain Erfahrungen
3,7von 5 · Gut
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
100
100 in den letzten 12 Monaten
Fahrzeug & Transport
59%
Anteil 5-Sterne-Bewertungen
Bewertungen (100)
100 in 12 MonatenIhre Stimme
Erfahrung zu AUTODOC - Great Britain schreiben
Mominah
Verifizierte Bewertung
⭐ 1 STAR - Extremely poor customer service and unacceptable handling of a missing delivery
I ordered car parts from AUTODOC on 10/08/2026 because my vehicle was due a service. On 15/08/2026, Evri’s tracking confirmed that they were unable to deliver my parcel. Since then, I have repeatedly contacted AUTODOC to try to resolve this. I was continually told that the matter had been “escalated” and that I needed to allow 48 hours for a response. I waited. I chased. I contacted them again and again. After THREE WEEKS of receiving no meaningful email update, I contacted them through their online chat once again — only to be told that the issue had apparently never been escalated in the first place, despite me being repeatedly told that it had. And now AUTODOC are refusing to resend the items I paid for or issue a refund until they receive a return of the parcel. How exactly am I supposed to return items that I HAVE NEVER RECEIVED? This is completely unreasonable. The parcel was never delivered to me. Their chosen courier, Evri, failed to deliver it. Yet AUTODOC are effectively making me wait indefinitely for their courier to resolve the matter before they will provide the goods I paid for or return my money. My car service is now overdue by three weeks because of this situation. I have been unable to properly use my vehicle and this has caused me genuine financial difficulties and significant disruption. What makes this even worse is that I have done everything I possibly can to resolve the issue. I have repeatedly contacted AUTODOC, chased their supposed escalations and patiently waited for responses, only to discover that the promised escalation had never even taken place. I have now been left without the car parts, without a resolution and with AUTODOC refusing to replace the items until they receive a return — despite the fact that there is nothing for me to return. I should not have to suffer financially because AUTODOC has an issue with the courier THEY chose. A company should take responsibility for getting the goods their customers have paid for to them. If their courier loses or fails to deliver a parcel, that is an issue for AUTODOC to resolve with the courier — not something the customer should be left to suffer for. Three weeks of chasing, contradictory information, failed escalations and now a refusal to replace goods that were never delivered. Absolutely appalling experience. I would not recommend AUTODOC for anything time-sensitive.
0
Bob Crabb
Verifizierte Bewertung
Great service
Great service. Fast delivery. Reasonable price.
0
Sam
Verifizierte Bewertung
Do not use
Ordered using registration of vehicle but parts supplied are incorrect. Return at buyers cost to Germany. Very unreliable company. Do not order from them using the car registration as it is inaccurate. This seems to be a reoccurring failing by the company. Another lost customer for this rouge company.
0
Nick jacks
Verifizierte Bewertung
Excellent service
Excellent service. Good quality parts.
0
Joel Vagreti
Verifizierte Bewertung
DO NOT ORDER FROM THIS COMPANY!
DO NOT ORDER FROM THIS COMPANY! Enormous postal fees and no help to cancel order after. Uk website but the products is from germany Very deceiving.
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden. Beantwortet 83 % der negativen Bewertungen.
GB
Alternativen zu AUTODOC - Great Britain
Fahrzeug & Transport-Ranking →Häufige Fragen zu AUTODOC - Great Britain
Ist AUTODOC - Great Britain seriös?
AUTODOC - Great Britain erreicht aktuell 3,7 von 5 Sternen aus 100 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: Unternehmenssitz: GB, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden AUTODOC - Great Britain?
Kundinnen und Kunden bewerten AUTODOC - Great Britain im Schnitt mit 3,7 von 5 Sternen („Gut“) auf Basis von 100 Bewertungen. 100 davon stammen aus den letzten 12 Monaten.
Welche Alternativen zu AUTODOC - Great Britain gibt es?
Die bestbewerteten Anbieter in der Branche Fahrzeug & Transport sind Grandado (3,1 von 5), Airports Taxi Transfers (4,2 von 5), DMV (4,4 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von AUTODOC - Great Britain beansprucht?
Nein. Das Profil von AUTODOC - Great Britain ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann AUTODOC - Great Britain hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet AUTODOC - Great Britain auf Bewertungen?
AUTODOC - Great Britain: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann AUTODOC - Great Britain negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.