Bewertung
1,6
Mangelhaft · von 5 Sternen
Kinderbekleidungsgeschäftaritzia.com
Aritzia Erfahrungen
1,6von 5 · Mangelhaft
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
202
92 in den letzten 12 Monaten
Kinderbekleidungsgeschäft
6%
Anteil 5-Sterne-Bewertungen
Bewertungen (202)
92 in 12 MonatenIhre Stimme
Erfahrung zu Aritzia schreiben
you need to know this
Verifizierte Bewertung
Very low class customer service
I bought Aritzia alot. But i have never experience a good customer service even online or the store. Whenever they have problem it always the customer need to spend time and effort to fix it. Regrading the price tag, i always get treated badly. Really Aritzia?? you need to do better. You all better buy from Target and get treated even better!!!
0
Bruno SUN
Verifizierte Bewertung
Stained “New” Jacket and Endless Customer Service Escalations – Order D5398238 a **Supersnug Puff™ Long in…
I purchased a **Supersnug Puff™ Long in Birch, Size M** from Aritzia for approximately **RMB 3,300** as a gift. When the jacket arrived in China, it had **multiple visible dark marks, stains and smudges** on different parts of the garment. The item was sold as new, and it had not been worn, washed or altered by us. I contacted Aritzia immediately and provided extensive photographic evidence. Their Concierge team later acknowledged in writing several times that the item **“arrived with stains.”** Aritzia approved the return under **RMA 10496740**, waived the return shipping fee, and I returned the jacket using the prepaid DHL label they provided. However, the customer service process has been extremely frustrating. My case has been passed between multiple Concierge representatives, and I have repeatedly had to explain the same issue. Aritzia confirmed that online exchanges are handled through a **return-and-repurchase process**. My concern is simple: if I must buy the exact same item again solely because the first one arrived stained, I may incur additional international shipping, duties, taxes or customs costs through no fault of my own. Aritzia told me that this issue had been escalated for review, but I have still not received a clear final resolution regarding those additional costs. This is particularly disappointing because the **Birch, Size M version is frequently limited in stock**, so delays can also mean losing the opportunity to repurchase the item at all. I have cooperated fully with the return process and returned the defective item as requested. I am simply asking Aritzia to provide a fair and timely resolution so that I am not financially disadvantaged for receiving merchandise that they themselves acknowledged arrived stained. I have retained the order records, photographs, email correspondence, RMA documentation and DHL return records. I expected much better quality control and customer service from Aritzia.
0
Bailey Riedy
Verifizierte Bewertung
Returning items is a nightmare
I bought multiple items during there summer sale when literally the whole store is on sale. Some items didn’t work out I went to return it and the customer service representative said I couldn’t return anything not even for store credit because I bought it during a sale. Absolutely ridiculous, especially considering there was no warning before buying.
0
Kam
Verifizierte Bewertung
They only offer star credit for some online purchases
I made an online purchase from this company using PayPal and since I have a store nearby, I went all the way there to return the item after they were done with the entire transaction. They informed me that it would be a store credit because I paid via PayPal so it was quite a waste of time. Beware it’s 2026 and this company has a complicated return policy for online purchases. First and last purchase I guess.
0
DIANE
Verifizierte Bewertung
Hilarious
So strange So far I received 2 jr bridesmaids dresses I didn’t order, from 2 different states and individuals, such a shame not a size any of my daughters or granddaughters could wear 😂 They’re phishing reviews
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
US
Alternativen zu Aritzia
Kinderbekleidungsgeschäft-Ranking →Häufige Fragen zu Aritzia
Ist Aritzia seriös?
Aritzia erreicht aktuell 1,6 von 5 Sternen aus 202 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: Unternehmenssitz: US. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Aritzia?
Kundinnen und Kunden bewerten Aritzia im Schnitt mit 1,6 von 5 Sternen („Mangelhaft“) auf Basis von 202 Bewertungen. 92 davon stammen aus den letzten 12 Monaten.
Welche Alternativen zu Aritzia gibt es?
Die bestbewerteten Anbieter in der Branche Kinderbekleidungsgeschäft sind Boozt (4,1 von 5), Next (4,2 von 5), Fashion Nova (4,1 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Aritzia beansprucht?
Nein. Das Profil von Aritzia ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Aritzia hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Aritzia auf Bewertungen?
Aritzia: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Aritzia negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.