Arcade Online Erfahrungen 2026: 4,2 von 5 (100 Bewertungen)

Bewertung

4,2

Gut · von 5 Sternen

Stimmen

100

72 in den letzten 12 Monaten

Spielhalle

58%

Anteil 5-Sterne-Bewertungen

Bewertungen (100)

72 in 12 Monaten

Ihre Stimme

Erfahrung zu Arcade Online schreiben

Caroline Allen

AU · 11. Juni 2026

Verifizierte Bewertung

Actively preventing paying customers winning

I have spent more than I would like to admit playing on this site, but I found it fun and killed some time. However, recently, I discovered just how dishonest this place is. I know you don't ever really walk away from an arcade with more than you've spent, but I witnessed firsthand these guys deliberately preventing players winning. I saw there was a golden ticket out on an empty willy wonka machine. About 2-3 inches from the edge. Loads of other cards too. Prime machine to play. So I sat on the machine screen, went to purchase tokens and then BAM. Machine on 'BRB'. Annoying but meh. Happens. BUT it came back up no more than 2 or 3 minutes later so of course I jumped straight back on ready to play, only the golden ticket was gone. The machine was exactly as it was before, with the Golden ticket gone. (I have screenshots) After messaging Arcade Online for a token refund and explaining exactly what I had seen, they tried to blame a 'rare' fault that they had to fix and the golden ticket was removed to be awarded to the player that won it. So I called them out. No one was playing that machine. No one won that ticket. Again, it was 2-3 inches from the edge, not stuck in the feeder at the bottom. Once I called them dishonest at best and fraudulent at worst they changed their tune. They decided that they completely misunderstood my email titled 'store refund' and thought I had said I won the ticket so removed it for me and credited it. Well, that also doesn't work because I put the refund request ticket in AFTER they removed the golden ticket. I will no longer be using this site. There are many other options out there now, ones that hopefully aren't dishonest fraudsters.

0

11. Juni 2026

Arcade Online

Antwort des Unternehmens · 11. Juni 2026

Thank you for taking the time to share your experience in such detail. We appreciate you sharing your honest feelings, and the opportunity to respond. First, we want to acknowledge your frustration. We understand how disappointing it must have been to see the golden ticket disappear and feel that the response you received didn't fully address your concerns. That's not the experience we want any player to have, and we're sorry for the confusion and disappointment it caused. We want to be clear: it would never be in our interest to prevent players from winning. Our entire model is built on trust, transparency, and fair play. The situation you described does not reflect how our platform is intended to operate, and we take reports like this very seriously. Operating live games over the Internet comes with its own set of challenges, and we work hard to make sure all players are treated fairly and get great value for money We understand that the explanation provided may not have fully satisfied you, and that's disappointing for us. We are always working on improving our communication in response to issues like you've described. Thank you again for your honest review. We genuinely hope you'll reconsider giving us another chance.

Joe

AU · 14. Mai 2026

Verifizierte Bewertung

Not cheap

Not cheap. Not fun. Customer service is pretty rude. Pretty much run by a buncha flops. Pretty lame to be truthful. Pretty, Pretty lame

0

14. Mai 2026

Marcus Puh

AU · 9. Mai 2026

Verifizierte Bewertung

Mycket nöjd

Mitt första köp hos Arcade Games, en Dnd bok. Förvånansvärt fint och väl paketerad. Snabb leverans.

0

9. Mai 2026

Dannie Boss

AU · 21. April 2026

Verifizierte Bewertung

Not worth it

Not worth it. All prizes are a crazy amount of tickets plus you have to use tickets to pay for shipping on top of that.

0

21. April 2026

Arcade Online

Antwort des Unternehmens · 21. April 2026

We take all feedback seriously and appreciate you taking time to leave a review. We'd like to clarify a couple of things to make sure you (and others) understand the way shipping works on the platform. Shipping prizes does cost money, but the cost in tickets is per order, not per prize. If you redeem multiple prizes at once and meet a certain threshold you can qualify for free shipping—there's a progress meter right in your prize cart to track it. Save tickets up and take advantage of free shipping, and make sure to check in each day to claim free daily deals, and complete daily challenges for free tickets and tokens. They all add up. As you level up to higher tiers you can also earn ticket bonuses on your gameplay. We appreciate you sharing your thoughts. We're always looking for ways to ensure players get great entertainment value from the platform, and we hope you'll give us another chance in the future.

joseph angeles

AU · 14. April 2026

Verifizierte Bewertung

Great variety of arcade games

Great variety of arcade games! Their customer support is always so helpful too!

0

14. April 2026

Die Akte

Spielhalle Gaming-Service

Antwortet zügig

Typische Antwortzeit unter 7 Tagen. Beantwortet 100 % der negativen Bewertungen.

Alternativen zu Arcade Online

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Häufige Fragen zu Arcade Online

Ist Arcade Online seriös?

Arcade Online erreicht aktuell 4,2 von 5 Sternen aus 100 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: der Firmensitz (Unit 4 255 BEAUFORT ST, Perth WA, 6000 Australia, AU) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.

Wie bewerten Kunden Arcade Online?

Kundinnen und Kunden bewerten Arcade Online im Schnitt mit 4,2 von 5 Sternen („Gut“) auf Basis von 100 Bewertungen. 72 davon stammen aus den letzten 12 Monaten.

Wo hat Arcade Online seinen Sitz?

Arcade Online hat seinen Sitz in Unit 4 255 BEAUFORT ST, Perth WA, 6000 Australia, AU. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.

Welche Alternativen zu Arcade Online gibt es?

Die bestbewerteten Anbieter in der Branche Spielhalle sind SlotMagie (4,4 von 5), Nintendo Project (4,9 von 5), Mistplay (4,1 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.

Ist das Profil von Arcade Online beansprucht?

Nein. Das Profil von Arcade Online ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Arcade Online hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.

Antwortet Arcade Online auf Bewertungen?

Arcade Online: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.

Kann Arcade Online negative Bewertungen löschen lassen?

Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.

Wir löschen keine Bewertungen.

Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.

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