Bewertung
1,7
Mangelhaft · von 5 Sternen
Fahrzeug & Transportaovopro.com
1,7von 5 · Mangelhaft
Bewertung
Mangelhaft · von 5 Sternen
Stimmen
80 in den letzten 12 Monaten
Fahrzeug & Transport
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Sneha Mody
⭐ 1 STAR — ARRIVED DAMAGED/USED AND COMPANY NOT REFUNDING I purchased an AOVOPRO ES80 electric scooter as a birthday gift for my son, and I am extremely disappointed with both the condition of the product we received and the customer service that followed. The scooter arrived in a busted, damaged box and appeared used/damaged rather than new. The condition was completely unacceptable for a brand-new purchase, especially when this was purchased as a birthday gift. We did not receive the normal instructions/materials we would expect with a new scooter either. I immediately contacted AOVOPRO and provided the photographs showing exactly what we received. I have repeatedly tried to get assistance, but instead of receiving meaningful customer service, I have been dealing with automated/bot responses. We still have not been reimbursed for our purchase. I have even provided the company with the information they requested regarding the scooter and the port, including photographs. I cannot provide information or documentation that was never included in the package. What you see in my photographs is exactly what AOVOPRO sent us. This is especially frustrating because the company expects customers to troubleshoot an expensive electric scooter without even providing the basic materials that should have accompanied a new product. At this point, I am asking AOVOPRO to do the right thing: issue a full refund for a product that arrived damaged and unacceptable, rather than continuing to send automated responses. I would strongly recommend that potential customers think carefully before purchasing. A company should stand behind the products it sells and provide an actual human response when a customer receives a damaged product. A birthday gift should not arrive looking like this, and a customer should not have to fight to get their money back after receiving a damaged product. AOVOPRO: Please refund our purchase. We have provided the photographs and information available to us.
Lucas Brace
Customer support just ignored me after saying the motor has failed once again. I had around 4 months of warranty left.
Ismail Boujelbane
Je n'arrive pas à trouver le numéro de série pour l'assurer et lleur service client ne répond pas.
ST
DO NOT BUY Faulty product, unsafe. Asked for this to be fixed, will email you then suddenly stop. Only offered 25% refund and no chance to exchange. Contacted trading standards to report this company, advise others in a similar position also do.
Aiman Achalhi
E scooter is still under warranty but customer service doesnt wanna respond and help me with my broken folding mechanism
Typische Antwortzeit unter 24 Stunden.
Aovopro erreicht aktuell 1,7 von 5 Sternen aus 100 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: Unternehmenssitz: CN. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Aovopro im Schnitt mit 1,7 von 5 Sternen („Mangelhaft“) auf Basis von 100 Bewertungen. 80 davon stammen aus den letzten 12 Monaten.
Die bestbewerteten Anbieter in der Branche Fahrzeug & Transport sind Grandado (3,1 von 5), Airports Taxi Transfers (4,2 von 5), DMV (4,4 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Aovopro ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Aovopro hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Aovopro: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.