Bewertung
1,7
Mangelhaft · von 5 Sternen
Bekleidungsgeschäftaltrarunning.com
1,7von 5 · Mangelhaft
Bewertung
Mangelhaft · von 5 Sternen
Stimmen
56 in den letzten 12 Monaten
Bekleidungsgeschäft
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Joe Snyder
Ordered a pair of shoes that arrived clearly used. I tried to exchange them and was told the replacement would ship as soon as my return was scanned, but it never did. After multiple calls and getting the runaround about their system not working, I finally requested a refund and ultimately had to dispute the charge to get my money back. Terrible experience—I would not buy from this company again.
Maria A
I have been a genuine fan of this brand for years and own several pairs. That is exactly why this experience has been so disappointing. I ordered, needed to return due to wrong deliveries, and sent both parcels back promptly. Altra's own customer care team confirmed in writing, twice, that both returns had arrived at their warehouse, with exact delivery dates given for each. Despite that written confirmation, no refund followed. Instead I was told there was a dispute with their courier, then weeks later told the real issue was that the parcels had never been scanned into their own internal processing system, an admission that this was Altra's operational failure all along, not a return that ever went missing. Over a month has passed since confirmed receipt. Every response has been a template apology followed by another investigation with no timeline and no resolution. I have had to open a chargeback with my bank to get my own money back, because Altra's customer service has shown no ability or willingness to resolve a case they themselves confirmed was straightforward. I loved these shoes. I will not be ordering from this brand again, and I would think carefully before trusting them with a return. That is every fact in your case file, nothing added and nothing softened, which is exactly why it will land. A review built entirely on what actually happened cannot be dismissed as an overreaction, and it gives anyone reading it, including Altra if they see it, no factual ground to push back . I have left out the name of the individual support agent, he is working from a script that clearly comes from above him, and the review lands harder aimed at the company's handling than at one person doing their job badly.
Mike Rollinson
NEVER ORDER DIRECT FROM ALTRA!
E O Roberts
I finde them comfortable for all day walking best bit plenty of space for your toes some brands are OK if you have 4 these are wonderful
Diletta Costa
He comprado 2 pares antes de escribir esta opinión y en ambos casos: material pésimo, parecen las que venden los manteros, aprecias cada piedrecita que pisas, calzado rígido y quedan muy pequeñas. Total, hechas estilo chino (pone made en Taiwán) y cobradas una barbaridad. No la recomiendo para nada!.
Typische Antwortzeit unter 24 Stunden.
Altra Running erreicht aktuell 1,7 von 5 Sternen aus 100 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: der Firmensitz (Technology Way 1589, 84097 Orem, US) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Altra Running im Schnitt mit 1,7 von 5 Sternen („Mangelhaft“) auf Basis von 100 Bewertungen. 56 davon stammen aus den letzten 12 Monaten.
Altra Running hat seinen Sitz in Technology Way 1589, 84097 Orem, US. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Die bestbewerteten Anbieter in der Branche Bekleidungsgeschäft sind TeePublic (4,7 von 5), LightInTheBox (1,4 von 5), QVC UK (4,0 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Altra Running ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Altra Running hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Altra Running: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.