Bewertung
1,8
Mangelhaft · von 5 Sternen
Bootstourenanbieteradventure-charter.hr
Adventure Charter Erfahrungen
1,8von 5 · Mangelhaft
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
36
15 in den letzten 12 Monaten
Bootstourenanbieter
11%
Anteil 5-Sterne-Bewertungen
Bewertungen (36)
15 in 12 MonatenIhre Stimme
Erfahrung zu Adventure Charter schreiben
Guillermo Storch
Verifizierte Bewertung
Schlecht!!!
Schlecht!!! Nicht zu empfehlen.
0
Mary & Denis
Verifizierte Bewertung
Give Adventure Charters Drage......a MISS
It is no surprise to see in May 2026 that 27 out of 33 reviews for Adventure C in trust pilot 27 are one star ratings. We are so sorry that we did not return to one of the many more reputable companies we’d used before in Croatia such as Pitter, Dalmatia Charter, Na Pola Puta, Euroyacht or Croatia Yachting without a single deposit related issue in our fourteen years chartering in the Med. We participated in the recent ECC regatta. Of the 47 participants 5 boats reported disputes related to charter companies retaining deposits or overcharging in the view of the client. 4 of these 5 disputes were with Adventure Charter (who had chartered only 11 boats for the regatta.) In our case, we took an eight year old yacht, Dia. 1) The pontoon staff told us that the window beside the control panel had been repaired immediately prior to our charter. The panel was always working through our charter although the display was foggy! In the last day of the charter the wind and waves were a little stronger and we noticed drops of water gathering on the shelf in front of the control panel. Upon return we told the pontoon staff about the problem, mainly to help them prepare the boat for the next charter. The admin staff and branch manager insisted that as the boat had not been leaking on the (calm dry) day it was chartered the leak must have been caused by the client and not by sea conditions or inadequate repair work done immediately prior to the charter. They asserted that they would need to replace the panel (that at all times was working). When our crew checked on Saturday afternoon they saw (and photographed) the silicone seal being repaired but confirmed that nothing was being done about the (still working) panel. 2) We also had an issue when leaving. We forgot to release a slip and hit the black rubber pontoon protector when leaving. The pontoon staff did a good job and held our boat away from the pontoon. On check out the pontoon staff reported the black marks but were subsequently able to use solvent to fully remove them. We’re not sure if this was included in the invoice as explained below. 3) The Adventure idea of checking in is to give the client an app with 85 separate entries and require the client alone to inspect the boat. Complete overkill, time consuming and distracting. We did not mention a clearly old small mark on the gel coat of the 8 year old boat. Upon return the boat mark was recorded by the check out staff and the admin staff initially tried to blame us for the mark. We’re not sure if this was included in the invoice as explained below. The 1800 Euro invoice we were presented with had one line, in Croatian. We were unable to determine what the invoice was for or to see a justification of the costs. The branch manager and the admin staff were unwilling to explain the bill or to provide a price list or hourly rate. At best the invoice could be Adventure getting us to pay for basic maintenance/ rectification of previous unskilled repairs. At worst (eg we saw no evidence of the panel actually being replaced) Adventure could be profiteering by charging for work that was not necessary and was not done. The admin person dealing with us insisted that if we did not sign the invoice that Adventure Charters would “deduct the money from my payslip!!” She did retreat from this position and ended up saying that they ‘probably’ would. Ultimately we saw the pontoon staff repairing the window on the Saturday afternoon prior to the next charter time. The repair took just over an hour and the control panel remained in place and working. Perhaps the treatment we and the other boats received was specific to the branch at Drage Marina as they flat out refused to give us contact details of their head office. They even refused to give us their branch manager’s name. Don’t take our word alone on the unreasonable way in which their administration staff deal with ‘dissent’. Check out and compare Adventure responses to the many complaints they have received on other websites with how the likes of Euroyacht respond. For example they tell people who will never return that they’re blacklisted!! Currently the regatta organisers, HighpointYachting.com (a company that understands customer service and who have arranged charters for us over the past fifteen years without a single deposit dispute) are involved in the escalation on behalf of ourselves and other clients. We hope to update the review with more favourable news.
0
Christian Sievers
Verifizierte Bewertung
Achtung vor diesem Unternehmen
Achtung vor diesem Unternehmen Bavaria 45C aus 2018. Allgemeiner Zustand des Bootes und der Segel Okay. Man hat jedoch an loosen Schrauben und anderen kleinen Macken einen Wartungsstau erkannt. Wir hatten win Problem mit dem Genua Traveler. Beim ersten mal Segeln ist der Block ausgetauscht und hat den Stopper weggerissen. Direkt angerufen und am Abend kam noch ein Techniker nach Biograd. Es wurde repariert. Nächsten Tag beim Segeln ist der Block sofort wieder ausgetauscht, also auch wieder der Stopper kaputt. Dann am Abend selbst repariert. Der Pin war falsch justiert und hat den Block nicht gehalten. Nach kurzer Nachjustierung hatten wir den Rest der Reise trotz 25 kn Wind kein Problem mehr. Beim Checkout EUR 350 für die kaputten Stopper (EUR 9,62 als original Bavaria Ersatzteil bei SVB). Wir hatten den Schlüssel nie benutzt und der lag noch bei den Bootspapieren. Beim Checkout wurde der Schlüssel direkt herausgezogen und gesagt, der ist beschädigt, EUR 100,- Der Basemanager sei nicht verfügbar und nur der könnte entscheiden. --- Andere Segler aus der Flottille hatten auch schlimme Erfahrungen beim Checkout, hier sind deutlich höhere Beträge von der Kaution wegen nichtigen Mängeln zurückbehalten worden. --- Nie wieder!!"
0
MARY
Verifizierte Bewertung
BE VERY CAREFUL
Be VERY careful when you deal with this company or you may end up footing their maintenance bill. Take very detailed photos of every inch of the boat before you take it out and get a precise and detailed report on all recent maintenance. This company carried out, in our view, defective maintenance on the boat we hired. When we apprised them of this at the end of our charter, they blamed us for the defect and took the cost of the replacement of the defective part out of our deposit!! . No discussion, impossible to elevate the complaint to a higher management level,or to contact their dispute resolution process as they refused to provide any company contact information except their email. Very disappointing and discouraging. We can never use Adventure Charters again.
0
Luca
Verifizierte Bewertung
Awful charter - AVOID
Awful, greedy charter, DO NOT RENT A BOAT HERE if you are not ready to lose thousand of euros from your deposit. They rented us an old boat with hidden/maintenance problems, and blamed us for them at check-out. The ladies at the reception were aggressive and unhelpful. The manager, who didn´t want to give his name, was aggressive and unfair and charged us thousand of euros based on his ridiculous "price list" - no discussions. Other skippers told us similar misadventures. AVOID.
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
US
Alternativen zu Adventure Charter
Bootstourenanbieter-Ranking →Häufige Fragen zu Adventure Charter
Ist Adventure Charter seriös?
Adventure Charter erreicht aktuell 1,8 von 5 Sternen aus 36 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: Unternehmenssitz: US, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Adventure Charter?
Kundinnen und Kunden bewerten Adventure Charter im Schnitt mit 1,8 von 5 Sternen („Mangelhaft“) auf Basis von 36 Bewertungen. 15 davon stammen aus den letzten 12 Monaten.
Welche Alternativen zu Adventure Charter gibt es?
Die bestbewerteten Anbieter in der Branche Bootstourenanbieter sind Digital-Nautic (4,0 von 5), Click&Boat (3,6 von 5), Zizoo (4,6 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Adventure Charter beansprucht?
Nein. Das Profil von Adventure Charter ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Adventure Charter hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Adventure Charter auf Bewertungen?
Adventure Charter: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Adventure Charter negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.