Bewertung
2,5
Mangelhaft · von 5 Sternen
2,5von 5 · Mangelhaft
Bewertung
Mangelhaft · von 5 Sternen
Stimmen
148 in den letzten 12 Monaten
Buchhandlung
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Ercolano
Awful company it seems for taking payment then refunding after saying book not available. Wish I had read the reviews before I placed an order and same happening to me.😡😠 Think need reporting to Trading Standards. 🤔
Tonicha Knight
I will no longer use these. I have used AbeBooks on a few occasions. One time the seller sent the wrong book and just refunded me. Not sure why they sent the wrong book if they didn't have the book I bought in stock? But it proceeded with a refund so can't complain. Bought another book shipped from the US and after a month with no book contacted the seller. Seller told me chase the sipping info. I did and found it had been delivered to the wrong address! I said I have no received the item and now they are refusing to give me a refund. Firstly, they wanted me to contact USPS and file chargeback? No. The contract is with the seller. Then they asked me to contact Royal Mail regarding the order! Again, I told them no - the contract is between seller and shipping company, not me. I have evidence it was not delivered to me from the photograph Royal Mail provided, along with Ring Doorbell footage. Not only that, but when we spoke to the people who took it they said it had their address and no name which is why they returned to sender! Once again, all captured on ring door bell and still AbeBooks refuse to refund and at this stage I will just be contacting my bank for a chargeback as I have never received the item and I have asked for a formal complaint to go through because that service is diabolical. I cannot recommend as I've had more bad than good experiences with them.
Joseph
8Impossible to contact their customer services after poor treatment from one of their sellers. I recently placed an order on AbeBooks from Invisible Books, Brighton. I received no contact from Invisible Books, I did, however, get an email from Abe, telling me Invisible Books no longer had that book in stock and had cancelled my order. The next day I noticed Invisible Books, Brighton, had the same book available for double the amount of my previous order. So, not only am I unhappy with Abe's woeful customer service I also would advise any AbeBooks members to avoid Invisible Books, Brighton. Their manager Paul Holman, seems somewhat questionable in his business ethics.
customer
Very poor service ordered a book all went through then had a email to say the book was not in stock. The funny thing is is now in stock at over double the price what a rip off merchant.
Deborah Duckham
Awful. I paid for a book to arrive 10 days ago, nothing has come and vendor hasn’t replied to emails. Avoid this book seller….
Typische Antwortzeit unter 24 Stunden.
AbeBooks erreicht aktuell 2,5 von 5 Sternen aus 697 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: Unternehmenssitz: GB. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten AbeBooks im Schnitt mit 2,5 von 5 Sternen („Mangelhaft“) auf Basis von 697 Bewertungen. 148 davon stammen aus den letzten 12 Monaten.
Die bestbewerteten Anbieter in der Branche Buchhandlung sind ThriftBooks (4,6 von 5), World of Books (4,6 von 5), Saxo (4,8 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von AbeBooks ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann AbeBooks hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
AbeBooks: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.