Bewertung
4,6
Hervorragend · von 5 Sternen
3dshop Erfahrungen
4,6von 5 · Hervorragend
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
100
6 in den letzten 12 Monaten
Hobbygeschäft
79%
Anteil 5-Sterne-Bewertungen
Bewertungen (100)
6 in 12 MonatenIhre Stimme
Erfahrung zu 3dshop schreiben
Neil Turp
Verifizierte Bewertung
Great service
Great service, well priced items and quickly dispatched. Thanks 3dshop, Neil
0
William Roth
Verifizierte Bewertung
They had the products I needed and were…
They had the products I needed and were shipped without any problems.
0
Anthony Treasurer
Verifizierte Bewertung
Great customer service. Items received within 48 hours.
They went out of their way to help me, even when I made a mistake and forgot to add something to my order. They also sent me spares I was looking for that wasn't an item they stocked. Items arrived within 48 hours, and emails responded to on the same day. Awesome service.
0
David Piper
Verifizierte Bewertung
So good belts for FLsun qq-s
So good belts for FLsun qq-s Thank u very much IAM happy
0
Simon Tillson
Verifizierte Bewertung
3DShop Avoids Replacing or Refunding Faulty Goods
I ordered a new screen for my FlSun QQ-S Pro 3D printer because my current one got damage to the touch sensor and wasn't reliable anymore. It cost £38 which was fairly reasonable. It was delivered promptly, within a few days. Unfortunately, it did not work properly. When first connected, it was all flickering and wouldn't display the user interface at all. So I carefully checked it and found that a ribbon cable for the LCD wasn't fully inserted into its connector. I took it out, gave it a quick clean with isopropyl alcohol and seated it fully. The display then worked. I got a full UI image displayed. Unfortunately, the touch screen was rotated 180 degrees from the display, so nothing worked. It did sense touches, but in the wrong places. This made it unusable. I was really tired from all the work trying to install it and taking the printer apart several times, so I went to bed and decided I'd have to put the old screen back in the next day. So, next evening I went to take the printer apart again and first powered it up to make sure everything was still ok. The screen lit up pure white and stayed that way. No picture. It was as if the backlight was working but the LCD wasn't doing anything anymore. I checked the ribbon cable to the motherboard and it looked fine. I removed and re-attached it anyway and powered the printer up again, but still no joy - just white. So now, I definitely had to replace it with the old screen. Not only was the new screen rotated, making it basically useless, it had stopped working altogether. I should note that I was extremely careful installing this new screen. I'm a qualified electronics engineer and I know what I'm doing with this kind of thing. I contacted 3DShop to ask if I could get a refund or a replacement screen. I told them about the 180 degree rotation problem on the touch sensor. After 1 week, I had heard nothing, so I emailed them again asking for any update - should I send the screen back, what address should I send it to, etc. No reply again. I've tried several times since. They were happy to respond to my emails when I was enquiring about the screen, making sure it was the right one for my printer and such, but it seems as soon as they had my money, they didn't want to talk anymore. I don't know if this is common behaviour for this company, but I must say I'm extremely disappointed and annoyed by their lack of professionalism and their silence on this. They have a 30 day window for returns of faulty goods, so I've wasted almost £40 and ended up with nothing. It seems to me that they were deliberately ignoring me, running the clock down until their liability ended. Update: On 14th Nov 2025, I finally received my refund. Better late than never I suppose. I changed my rating from 1 to 2 stars. Didn’t get any email or explanation from them about the long wait. I suspect it was just to try to avoid bad reputation. Won’t be buying anything from them again anyway.
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden. Beantwortet 25 % der negativen Bewertungen.
GB
Alternativen zu 3dshop
Hobbygeschäft-Ranking →Häufige Fragen zu 3dshop
Ist 3dshop seriös?
3dshop erreicht aktuell 4,6 von 5 Sternen aus 100 unabhängigen Bewertungen — Gesamturteil „Hervorragend“. Zur Einordnung: Unternehmenssitz: GB, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden 3dshop?
Kundinnen und Kunden bewerten 3dshop im Schnitt mit 4,6 von 5 Sternen („Hervorragend“) auf Basis von 100 Bewertungen. 6 davon stammen aus den letzten 12 Monaten.
Welche Alternativen zu 3dshop gibt es?
Die bestbewerteten Anbieter in der Branche Hobbygeschäft sind ThriftBooks (4,6 von 5), Eldorado (4,0 von 5), QVC Deutschland (4,3 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von 3dshop beansprucht?
Nein. Das Profil von 3dshop ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann 3dshop hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet 3dshop auf Bewertungen?
3dshop: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann 3dshop negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.