365games Erfahrungen

2,4von 5 · Mangelhaft

322 Bewertungen

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Bewertung

2,4

Mangelhaft · von 5 Sternen

Stimmen

322

11 in den letzten 12 Monaten

Gaming-Service

15%

Anteil 5-Sterne-Bewertungen

Bewertungen (322)

11 in 12 Monaten

Ihre Stimme

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Phil Groom

GB · 20. April 2026

Verifizierte Bewertung

No communication

After 3 weeks of silence, was told they still hadn't received my item from their main warehouse. Had to go through PayPal for a cancel and refund. Awful communication from this awful company. Avoid.

20. April 2026

Kimberley

GB · 18. Februar 2026

Verifizierte Bewertung

Company needs to improve customer service.

I ordered some games for Christmas about half way through December. One item arrived about a week later. I chased the others up but they didn’t arrive December or by start of Jan. I was told I could have a refund but that took a while too. I was disappointed as the games looked great. This company has huge potential to be very popular but something isn’t right and they are letting themselves down .

18. Februar 2026

365games

Antwort des Unternehmens · 18. Februar 2026

Hi Kimberley. Thank you for your feedback. I’m sorry to hear that your experience did not meet expectations, especially as the items were intended for Christmas. December is an exceptionally busy period and, while one of your items arrived shortly after ordering, it’s clear that the remaining games were delayed far longer than they should have been. I completely understand how disappointing that must have been. I would, however, like to acknowledge our customer service team, who worked to respond to your enquiry and arrange the refund once it became clear the remaining items had not arrived. While the process took longer than either of us would have liked, the team did aim to resolve the situation and ensure you were not left out of pocket. We truly appreciate your comments about the games themselves and the potential you see in what we offer. Feedback like yours is important and helps highlight where we need to improve our processes so that future customers have a smoother experience, particularly during busy seasonal periods. Thank you again for taking the time to share your experience. Many thanks 365Games

Chloe Orton

GB · 10. Januar 2026

Verifizierte Bewertung

There is a reason why they are the cheapest...

I should have read the reviews before I ordered! I ordered an item on 2nd January and still haven't had any communication beyond the confirmation email and it's now 10days later. 365 games were the cheapest by far for item I ordered - is this because they dont actually send you anything?! 365 games- when will my item arrive??

10. Januar 2026

Deejj

GB · 9. Januar 2026

Verifizierte Bewertung

Unable to recommend; they cannot fulfil orders

I was familiar with this supplier from major gaming conventions and therefore trusted them. I ordered a regularly available board game at the start of December, with a stated delivery time of 2 to 3 days. After 10 days with no delivery, I contacted them and was told there was a delay due to an issue with stock at their overflow warehouse. When I later checked, I noticed the same explanation had been given to other customers for over six months, which suggests ongoing internal issues rather than a one-off problem. After waiting another week, I requested a refund, which they did process promptly. Cannot recommend them, and will not be using them at future conventions.

9. Januar 2026

Jane

GB · 20. Dezember 2025

Verifizierte Bewertung

Do not use this company!

Do not use this company! I placed an order for a Christmas gift (for my 8 year old nephew from his grandparents), on 10th Dec. After not receiving any information re delivery, I contacted them on 12th Dec. They replied on 15th to say they were confident the gift would be despatched on 19th. Guess what, on 18th - they sent an email stating they were out of stock and there would be no delivery. Their reply stated there was a statement on their confirmation email about lead times, but there was not. Yes they refunded (although I'm still out of pocket re the postage charge as they did not refund that). But that's not the point. This is such a bad way to run a business. A young boy will now not get the present he really wanted from his grandparents. Shame on you. It seems I am not the only angry and disappointed person here - I wish I had read the reviews before ordering.

20. Dezember 2025

365games

Antwort des Unternehmens · 20. Dezember 2025

Hi Jane. Thank you for your review. We’re really sorry to read about your experience and understand how disappointing this situation was, especially given the importance of the gift and the time of year. We sincerely apologise for the inconvenience and frustration caused. During the Christmas period we experienced an unexpected stock issue that regrettably impacted a small number of orders, including yours. While this is not the standard level of service we aim to provide and for that we're truly sorry. Your order was refunded as soon as the stock issue was confirmed, and we appreciate your feedback regarding the postage charge, this has now been refunded. We understand that this does not undo the disappointment felt by your nephew and his grandparents, but please be assured that we are taking this feedback seriously and are reviewing our stock management and customer communication processes to prevent this from happening again in the future. Thank you for taking the time to share your experience. We genuinely regret letting you down. Kind regards, 365Games

Die Akte

Gaming-Service Videothek Spielefachgeschäft

Antwortet langsam

Typische Antwortzeit über einer Woche. Beantwortet 74 % der negativen Bewertungen.

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Häufige Fragen zu 365games

Ist 365games seriös?

365games erreicht aktuell 2,4 von 5 Sternen aus 322 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: der Firmensitz (XBITE HQ, Unit 1, Maison Court, Midland Way, Barlborough, S43 4GD Chesterfield, GB) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.

Wie bewerten Kunden 365games?

Kundinnen und Kunden bewerten 365games im Schnitt mit 2,4 von 5 Sternen („Mangelhaft“) auf Basis von 322 Bewertungen. 11 davon stammen aus den letzten 12 Monaten.

Wo hat 365games seinen Sitz?

365games hat seinen Sitz in XBITE HQ, Unit 1, Maison Court, Midland Way, Barlborough, S43 4GD Chesterfield, GB. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.

Welche Alternativen zu 365games gibt es?

Die bestbewerteten Anbieter in der Branche Gaming-Service sind Instant Gaming (4,4 von 5), Omaze (3,3 von 5), CeX/WeBuy - United Kingdom (3,9 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.

Ist das Profil von 365games beansprucht?

Nein. Das Profil von 365games ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann 365games hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.

Antwortet 365games auf Bewertungen?

365games: Antwortet langsam. Typische Antwortzeit über einer Woche.

Kann 365games negative Bewertungen löschen lassen?

Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.

Wir löschen keine Bewertungen.

Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.

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